Le contenu de la section de support est disponible uniquement en anglais .
System requirements for Connect apply to the main application, as Connectors created by the application.
| Connect YOU 2018 | Connect YOU 2019 and 2019 update 1 | Connect YOU 2021 | |
|
RAM (minimum) |
1 GB | 1 GB | 2 GB |
| RAM (recommended) | 2 GB | 2 GB | 2 GB per core |
| Screen resolution | 1024 x 768 | 1024 x 768 | 1920 x 1080 |
| Adobe Creative Cloud | Learn more | Learn more | Learn more |
| Microsoft Windows 7, Home Premium, Business or Ultimate Edition (32-bit and 64-bit running in 32-bit mode) |
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| Microsoft® Windows® 8 (32-bit and 64-bit running in 32-bit mode) |
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| Microsoft® Windows® 8.1 (32-bit and 64-bit running in 32-bit mode) |
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| Microsoft® Windows® 10 Professional | |||
| Microsoft® Windows® 11 Professional | |||
| Microsoft Windows Server 2008 R2, Standard or Enterprise Edition | |||
| Microsoft® Windows® Server 2012 R2 Standard, Essentials or Foundation edition (64-bit) | |||
| Microsoft® Windows® Server 2016 R2 Standard, Essentials or Foundation edition (64-bit) | |||
| Microsoft® Windows® Server 2019 * No support for virtual printers |
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| Mac OS® X 10.11 (El Capitan) | |||
| Mac OS® X 10.12 (Sierra) | |||
| Mac OS® X 10.13 (High Sierra) | |||
| Mac OS® X 10.14 (Mojave) | |||
| Mac OS® X 10.15 (Catalina)** | |||
| macOS® 11 (Big Sur) on Intel platform or Apple Silicon via Rosetta 2 (No support for Dark Mode and Sidecar) |
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| macOS® 11 (Big Sur) or later running on Apple Silicon natively | X | ||
| macOS® 12 (Monterey) on Intel platform or Apple Silicon via Rosetta 2 (No support for Dark Mode and Sidecar) |
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| macOS® 13 (Ventura) on Intel platform or Apple Silicon via Rosetta 2 (No support for Dark Mode and Sidecar) |
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| macOS® 14 (Sonoma) | X |
List of known issues on macOS® 12 and 13 for Connect 2021:
- Not able to unzip the zipfiles with password generated by connector. As a workaround: they do open on Windows.
- Preview of job tickets gives a black screen or leads to crash sometimes (not reproducable consistently, seems randomly)
Previous versions
| Connect YOU 2017 | |
|
RAM (minimum) |
1 GB |
| RAM (recommended) | 2 GB |
| Screen resolution | 1024 x 768 |
| Microsoft Windows 7, Home Premium, Business or Ultimate Edition (32-bit and 64-bit running in 32-bit mode) |
|
| Microsoft® Windows® 8 (32-bit and 64-bit running in 32-bit mode) |
|
| Microsoft® Windows® 8.1 (32-bit and 64-bit running in 32-bit mode) |
|
| Microsoft® Windows® 10 Professional | |
| Microsoft Windows Server 2008 R2, Standard or Enterprise Edition | |
| Microsoft® Windows® Server 2012 R2 Standard, Essentials or Foundation edition (64-bit) | |
| Microsoft® Windows® Server 2016 R2 Standard, Essentials or Foundation edition (64-bit) | |
| Mac OS® X 10.11 (El Capitan) | |
| Mac OS® X 10.12 (Sierra) | |
| Mac OS® X 10.13 (High Sierra) |
| Connect YOU 13 | Connect YOU 13 update 1 | Connect YOU 13 update 2 | Connect YOU 13 update 3 | |
|
RAM (minimum) |
1 GB | 1 GB | 2 GB | 2 GB |
| RAM (recommended) | 2 GB | 2 GB | 4 GB | 4 GB |
| Screen resolution | 1024 x 768 | 1024 x 768 | 1024 x 768 | 1024 x 768 |
| Adobe Creative Suite 5 | ||||
| Adobe Creative Suite 6 | ||||
| Adobe Creative Cloud 9.x - 10.x | ||||
| Adobe Creative Cloud 2015 | ||||
| Microsoft Windows 7, Home Premium, Business or Ultimate Edition (32-bit and 64-bit running in 32-bit mode) |
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| Microsoft® Windows® 8 (32-bit and 64-bit running in 32-bit mode) |
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| Microsoft® Windows® 8.1 (32-bit and 64-bit running in 32-bit mode) |
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| Microsoft® Windows® 10 Professional | ||||
| Microsoft Windows Server 2008 R2, Standard or Enterprise Edition | ||||
| Microsoft® Windows® Server 2012 R2 Standard, Essentials or Foundation edition (64-bit) | ||||
| Mac OS® X 10.7 (Lion) | ||||
| Mac OS® X 10.8 (Mountain Lion) Only with Adobe Acrobat X and XI |
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| Mac OS® X 10.9 (Mavericks) | ||||
| Mac OS® X 10.10 (Yosemite) | ||||
| Mac OS® X 10.11 (El Capitan) |
Connect YOU 11
Windows®
Microsoft® Windows® XP SP2 Professional or Home Edition
Microsoft® Windows® Vista SP1 Home, Premium, Business or Ultimate Edition (32-bit and 64-bit running in 32-bit mode)
Microsoft® Windows® 7, Home Premium, Business or Ultimate Edition (32-bit and 64-bit running in 32-bit mode)
Microsoft® Windows® 7, Home Premium, Business or Ultimate Edition (32-bit and 64-bit)
Microsoft® Windows® 2003 Server Standard or Enterprise Edition (32-bit and 64-bit running in 32-bit mode)
Microsoft® Windows® 2003 Server Standard or Enterprise Edition (32-bit and 64-bit)
Microsoft® Windows® 2008 Server Standard or Enterprise Edition (32-bit and 64-bit running in 32-bit mode)
Microsoft® Windows® 2008 Server Standard or Enterprise Edition (32-bit and 64-bit)
Microsoft® Windows® 2008 Server R2 Standard or Enterprise Edition (64-bit running in 32-bit mode)
Microsoft® Windows® 2008 Server R2 Standard or Enterprise Edition (64-bit)
Macintosh®
Mac OS® X 10.6 (Snow Leopard)
Mac OS® X 10.7 (Lion)
Mac OS® X 10.8 (Mountain Lion)
Hardware
Dual Core processor(s) recommended
Minimum 512 MB of RAM (1GB recommended)
1024x768 screen resolution
Adobe Create Suite Plug-in
Adobe Creative Suite 5
Adobe Creative Suite 5.5
Adobe Creative Suite 6.0
Creative Cloud 9.x
