Detailed information on Configurators can be found on the Crossroads website.
To access the online information directly from the Switch application, choose Info on third-party application ... from the contextual menu of a configurator in the Flow Elements pane.
This documentation is an html file which is based on the content of the configurator pack. Switch returns an empty html documentation file only when this version of the configurator does not include documentation. In such a case, user should try to update the configurator or contact the application vendor.