Switch distinguishes between problem jobs (which cannot be processed because of an issue with the job itself) and problem processes (where jobs cannot be processed because of a general issue with the process). Processes are further divided in file transfers and external processes.
Category |
Description |
Switch action |
|---|---|---|
Problem job |
A process failed to handle this job because of an issue that does not affect other jobs; human intervention is required for this specific job but processing can continue for other jobs |
Move the problem job to the problem jobs folder |
File transfer |
A Mail, FTP or local network operation cannot transfer any jobs because there is a communication problem; human intervention may be required, or communication may be restored "by itself" |
Make all jobs in front of the process wait "inline" in the flow until the problem is resolved |
External process |
A built-in tool (such as compress), a script or a third-party application under the control of a configurator cannot continue processing jobs due to a problem with the process; human intervention is most likely required |