On-line deactivation

To deactivate a license on-line, do the following:


  1. Open the Deactivate License Wizard (on PC) or the Deactivate License Assistant (on Mac) by either:
    • going to the License tab of the About Enfocus Switch window and clicking Deactivate, or

    • going to Help > License > Deactivate.

  2. Click Next / Continue in the first screen of the Deactivate License Wizard/Assistant dialog box.
  3. Select On-line deactivation and click Next / Continue.

    A progress bar will appear while the computer communicates with the activation server.

  4. A product key file (HTML) is created. You will need this file to activate the license for this product key on another computer.
    1. Click Save As / Select... to save the file.
    2. In the Save As dialog box, navigate to the desired location, enter a name for the file, and click Save.

    Make sure to note the location and name for future reference.

  5. In the Save the Product Key dialog box, click Next / Continue.
  6. A message appears saying the deactivation was completed successfully. Click Finish / Done.

    The license will no longer appear in the About Enfocus Switch window.