Loading the repair response

Once you are back at the machine running Enfocus Switch, do the following to load the deactivation response file:


  1. Open the About Enfocus Switch window.
  2. Click the Repair button to open the Repair License Wizard (on PC) or the Repair License Assistant (on Mac).
  3. Click Next / Continue in the first screen of the Repair License Wizard/Assistant dialog box.
  4. Select Off-line repair and click Next / Continue.
  5. Select Step 2: Load a repair response and click Next / Continue.
  6. Browse to the folder containing the response file you copied from the machine with full Internet access, double-click it, and click Next / Continue.
    Attention: Select the response file you downloaded from the website (response.xml) and not the repair request file you uploaded.

    A status bar appears while the system processes the response file. After that, a message appears that the repair completed successfully.

  7. Click Finish.
Parent topic: Off-line repairing

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