Creating a deactivation request

To create a deactivation request file, do the following:


  1. Open the Deactivate License Wizard (on PC) or the Deactivate License Assistant (on Mac) by either:
    • going to the License tab of the About Enfocus Switch window and clicking Deactivate, or

    • going to Help > License > Deactivate.

  2. Click Next / Continue in the first screen of the Deactivate License Wizard/Assistant dialog box.
  3. Select Off-line deactivation and click Next / Continue.
  4. Leave Step 1: Create a deactivation request selected and click Next / Continue.
  5. Save the deactivation request file.
    1. Click Save As (PC) / Select... (Mac).
    2. In the pop-up that opens, browse to the desired location and click Save.
      Note: By default, the activation request file is called requestdeactivate.xml.
  6. A message will appear saying that Step 1 of the off-line deactivation has been completed successfully. Click Finish / Done.

    At this point, you will not be able to run this copy of Enfocus Switch anymore.

    The License tab of the About Enfocus Switch window will show "Not Allowed to run (Partial deactivated License)".

    You will still be able to open Switch designer and export the flows, but you will not be able to process any jobs.

  7. Copy the deactivation request file to a computer with Internet access using whatever method you have available - USB thumb drive, diskette, network...