User roles

Operator

Operators can view their own jobs and additionally can have access rights for certain (or all) Submit points and Checkpoints. In Checkpoints routing decisions can be taken for all jobs waiting in the Checkpoint (regardless of how they got there or who submitted them).

If the user is an operator (on all Switch servers the user is connected to), the user interface elements are no longer solely focused on dealing with jobs (like in Switch 09) but the new SwitchClient also offers a message view to operators.

The toolbar now contains a number of view buttons on the left, to switch between the jobs view and message view. The messages in the log only concern information and error messages for the jobs that the operator has access to.

Customer

The customer is a new concept in Switch and is introduced to improve collaboration with PitStop Connect and web clients (using Client SDK).

Being a customer changes SwitchClient user interface to a job view only where users can see the active jobs they submitted or the jobs derived form the parent job they submitted (example: customer submits an InDesign file and wishes to approve the resulting PDF). There is no message view.

Job manager

Being a job manager does not change the user interface as described for the operator. However the Content pane shows the jobs and the message view shows the information and error messages of the jobs for all users in the group to which the job manager belongs.

Administrator: The administrator has full access rights and can not only see all jobs but also the full administrative interface in SwitchClient.

Parent topic: Managing users